Please read these terms carefully before using our services
Last updated: January 2025 | Effective date: January 1, 2024
By accessing and using the Thinkra Psynex website and services (the "Services"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use our Services. We reserve the right to modify these Terms at any time, and your continued use of the Services constitutes acceptance of the modified Terms.
Thinkra Psynex provides blockchain-based data integrity and verification services, including but not limited to:
These Services are provided "as is" and may be subject to periodic maintenance, updates, and changes. We reserve the right to modify or discontinue Services with reasonable notice.
To access certain Services, you may be required to create an account and provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials and are liable for all activities conducted through your account.
You agree not to:
Violation of these acceptable use terms may result in immediate suspension or termination of your account and any legal action we deem appropriate.
You retain all ownership rights to data you submit to our Services. By submitting data for verification, you grant us a limited license to process, store, and analyze that data solely for the purpose of providing our Services.
All content, features, and functionality of our Services are owned by Thinkra Psynex, its licensors, or other providers of such material. Unauthorized reproduction, distribution, or modification is prohibited.
The Services are provided "as is" and "as available" without warranties of any kind, express or implied. We disclaim all warranties including merchantability, fitness for a particular purpose, and non-infringement.
To the maximum extent permitted by law, Thinkra Psynex shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Services, even if we have been advised of the possibility of such damages.
In no event shall our total liability to you exceed the amount paid by you to us in the 12 months preceding the claim.
We strive to maintain high availability of our Services. However, we do not guarantee uninterrupted service. We are not liable for any downtime, interruptions, or failures to provide Services.
We may perform scheduled maintenance and updates that may temporarily interrupt service. We will provide notice when possible.
By selecting a paid service tier, you authorize us to charge the applicable fees to your account. Fees are exclusive of any applicable taxes, which you are responsible for paying.
Fees are billed monthly or annually depending on your subscription. Subscription will automatically renew unless cancelled before the renewal date.
All fees are non-refundable except as required by law. We may offer refunds at our sole discretion in cases of billing errors.
You may terminate your account and subscription at any time by contacting us at support@thinkra-psynex.com. Termination is effective immediately, though you remain responsible for fees owed.
We may terminate your account and access to Services immediately, with or without cause, if you violate these Terms or for any other reason at our sole discretion.
Upon termination, your right to use the Services ceases immediately. Data may be deleted after a reasonable retention period.
You agree to indemnify and hold harmless Thinkra Psynex and its officers, employees, and agents from any claims, damages, or costs arising from your use of the Services, violation of these Terms, or violation of any laws.
These Terms are governed by and construed in accordance with the laws of Vietnam, without regard to its conflict of law principles.
Any disputes arising from these Terms shall be resolved through binding arbitration in Ho Chi Minh City, Vietnam, rather than in court, unless we agree otherwise in writing.
If any provision of these Terms is found to be invalid or unenforceable, that provision shall be severed, and the remaining provisions shall remain in full force and effect.
These Terms, together with our Privacy Policy and any other terms referenced herein, constitute the entire agreement between you and Thinkra Psynex regarding your use of the Services and supersede all prior agreements.
If you have questions about these Terms of Service, please contact us at:
Thinkra Psynex Legal Team
Email: legal@thinkra-psynex.com
Phone: +84 (0) 28 3829 8000
Address: 123 Tech Boulevard, Ho Chi Minh City, Vietnam 700000
These Terms of Service are effective as of January 1, 2024, and were last updated in January 2025. We will notify you of material changes to these Terms by posting the updated version with an updated "Last updated" date.